We have received reports from our players that the arena timer seems to reset back to 4 hours every time the game is restarted. Our development team is already looking into the issue in order to find a proper solution. Thank you for your patience.

We are aware of the issue in which the game crashes after the Marvel logo is displayed. Our dedicated team is already investigating the reports and expects to have a solution available shortly. Please accept our sincere apologies for the inconvenience.

Some of our players have informed us that allies do not regenerate after battles. Our dedicated team is already investigating these reports and expects to have a solution available shortly. Please accept our sincere apologies for the inconvenience.

We have received reports from our players that, after completing the Level 14 tasks that involve killing 2 demons, no reward is granted. Our development team is already looking into the issue in order to find a proper solution. Thank you for your patience.

Some players have informed us that at Level 20, when they were supposed to kill Mangog, the character disappears during the fight. Our dedicated team is already investigating these reports and expects to have a solution available shortly. Please accept our sincere apologies for the inconvenience.

We are aware of the issue affecting some of our players in which, after completing the first world, Jotunheim is not unlocked. The developers are currently doing everything possible to fix this issue in a timely manner. We are sorry for the difficulties the issue has caused.

Some players have informed us that when playing in arena mode, the arena sometimes times out and does not allow play to continue. A dedicated team is already investigating these reports and expects to have a solution available shortly. Please accept our sincere apologies for the inconvenience.

We have received reports that, after completing all the worlds, it is still impossible to access Svartalfheim. Our development team is already looking into this issue in order to find a proper solution. Thank you for your patience.

Some of our players have sent us reports that skill upgrades are not saved. A dedicated team is already investigating the reports and expects to have a solution available shortly. Please accept our sincere apologies for the inconvenience.

Sound options can be customized in the Settings menu in Options.

The Language can be changed in the Settings menu in Options.

No, you cannot disable the subtitles.

You can touch the screen. Also, a skip icon will be shown in the bottom-right corner.

No, you can't. We do not support this function. But you can change your SNS account, and so start a new save game.

You can see the current objectives by accessing the in-game menu.

You can earn ISO-8 by completing mission goals, leveling up Thor, and winning Arena matches.

You can earn Runes by completing missions and winning Arena matches.

You can earn Uru by completing achievements, and placing in the Top 3 at the end of each season in the Arena.

Potions are consumables. Upgrades are permanent.

Most Armor requires you to complete missions and acquire more stars. Also, new Armor may become available at the end of some Arena seasons.

Most Hammers require you to level up Thor. Others requires you to pay Uru to get them. Also, new Hammers may become available at the end of some Arena seasons.

You can use ISO-8 to upgrade Skills.

You must have upgraded the previous Skills to be able to unlock new Skills.

You can equip a maximum of 3 Active Skills. Passive Skills will always be available after upgrades.

The first slot is free. The 2nd slot can be unlocked with Runes. The 3rd one can be unlocked with Uru. The 2nd and 3rd slots are not permanent. After being used, the 2nd and 3rd slots will be locked again.

The Fighter is the default Einherjar. You can complete missions to unlock the Valkyrie, Lancer, Royal Guard, and Alchemist. Healers and Chariots can only be purchased with Uru.

Five.

You can complete missions and collect stars to unlock them.

You can only equip one Ally during a mission. You can change them in the "Allies" page.

Check your account. If the money was charged, then please contact Customer Support. Otherwise, please ensure that your Internet connection is working properly.

Try to close the application and restart it. If this doesn’t help, try re-installing the game.

It should have been sent already; crash logs are sent automatically if your device is connected to the Internet.

You can log into Facebook from the Network menu in Options. You must log into Game Center before starting the game; you can't log in from within the game.

No, you can't. We do not support this function.

The Arena contains an infinite number of waves of enemies, and the waves become harder and harder as you progress. Try your best to survive as long as possible!

Complete campaign missions to unlock more arenas. Each map has an arena entrance. Various arenas have different difficulty levels, and give different rewards.

Two weeks. The scores and leaderboard will be reset at the beginning of the new season.

According to the scores on the leaderboard, players will be divided into different Leagues. The higher the League you belong to, the more additional rewards you will receive after winning in the Arena.

You will have five lives at the beginning of a season. Each time you play in the Arena, it will cost one life. After using a life, you need a period of time to recover, or you can pay Uru to skip the cooldown time.

Each match in the Arena will give you some Runes and a few ISO-8. Also, in each season of the Arena, a new hammer or suit may be unlocked. Be one of the top players on the leaderboard at the end of the season and you will be able to unlock them using Runes.

You can do this from the "Friends Leaderboard" by tapping the Invite Friends icon.

When you complete 18 missions in one world, touch the Bifrost (rainbow bridge) icon and it will bring you to the next world.

The classic armor will protect you from being hurt by the Dark Ether.

It is very useful, as it reduces skill cooldown time in the current mission.

The Dark Ritual is the enemies' priest and it can heal them.

It's an enemy that can self-destruct and make a black hole.

You can change it in the Settings page, which is in the main menu.

Please make sure your device is not rooted, and that your game version and operating system are up-to-date. If your device is rooted, please restore the original firmware. If your game still crashes upon launch or after playing for some time, here are a few possible solutions. Free up more operating memory for the game (go to Applications → Running → Stop) and have as much free space as possible. If the game still crashes, try restarting your device. You can also perform a soft reset by removing the battery from your device, then re-inserting it after one minute (this can sometimes resolve issues, such as crashed apps, without clearing data from your device). If all else fails, delete the game from your device and re-download it. Note that all game files will be removed and will be unrecoverable.