Wecome gameloft
Frequently Asked Questions

What is Gameloft's privacy policy?
How do I access Help and Customer Care?
How do I create a new character?
How do I switch active characters?
What do the various stats mean?
How do I gain levels?
What is the maximum level for my character?
How do I purchase weapons and gear?
How can I upgrade items? How can I speed up upgrades?
How do an item's stats influence my character?
How do I assign skills?
How many skills can I use?
How many passive skills can I have?
How do I complete arenas?
How do I unlock arenas?
What are Missions and how do I complete them?
What are the difficulty levels?
How is my score for an arena calculated?
What are Collections?
How do I complete a collection?
What is a Daily Challenge? What kinds of Daily Challenges are there?
What is the Daily Bonus?
How does the Lottery work?
How do I purchase funds?
How can I get more Keys?
What is Flurry? Tapjoy? Burstly? What do I receive as a reward?
How does potion fusion work?
How do Fairies work?
How many fairies can I use?
What's the difference between local and online multiplayer?
How do I search for multiplayer games?
How can I control my multiplayer game?
How do I receive invites to a multiplayer game?
How do I invite friends?
How can I send and receive gifts?
Can I send better gifts?
How does voice chat work?
What are the Leaderboards?
How can I connect to social media?
How do I add a friend in Gameloft LIVE!
How do I change game options?
What can I do if my game freezes or crashes every time I start it and I cannot tap anything?
How do I keep my progress if I replace my device? How can I get my game back if I reinstalled the game?
My game is crashing. What can I do? (Offline games, iOS)